DISTANCE SALES AGREEMENT
ARTICLE 1 Vendor Information
Title : A. Nilgün SARAR
Brand : Yolanda Farms® Olive Oil
Address : Karacahisar - Milas - Muğla
Customer Service : 0532 314 91 23
Email : info@yolandafarms.com
ARTICLE 2 Recipient Information
Name/Surname/Title: {_aliciad_} {_alicisurname_}
Address:{_deliveryaddress_}
Phone:{_receiver_phone_}
E-mail:{_receivermail_}
TR No:{_tcid_}
ARTICLE 3 Subject
The subject of this Agreement ("Agreement") is the Law No. 6502 on the Protection of Consumers ("TKHK") and 29188 dated November 27, 2014, regarding the sale and delivery of the product or products ("Product/Products"), the quality and sale price of which are specified below. It covers the rights and obligations of the SELLER and the BUYER as a consumer in accordance with the provisions of the Regulation on Distance Contracts published in the Official Gazette No.
ARTICLE 4 Main Features, Price and Payment Information of the Product Subject to the Contract
4.1. The description, unit amount, number and payment terms of the PRODUCTS are as stated below and this information has also been approved by the BUYER.
Date : {_date_}
{_product information_}
The type and type, quantity, brand/model color of the PRODUCTS are as stated above.
Shipping Amount : {_cargo_}
Payment method: {_odemeekli_}
Delivery address: {_deliveryaddress_}
{_Pay chart_}
4.2. Shipping Fee will be paid by the BUYER.
4.3 The total price of the Product including all taxes, its nature, all shipping, delivery and similar additional costs, if any, are as above. If one or more of these elements are not listed above, additional costs will be paid by the SELLER.
ARTICLE 5 Validity Period of Commitments
The prices stated in Article 4.1 are the selling price. Advertised prices and promises are valid until updated and changed. Prices announced for a period of time are valid until the end of the specified period.
ARTICLE 6 Delivery
6.1. The PRODUCTS are delivered to the delivery address specified by the BUYER or to the person/organization at the address indicated, together with the invoice, within 20 working days at the latest from the date the order is sent to him. If the SELLER fails to fulfill this obligation, the BUYER may terminate the contract.
6.2. If the PRODUCTS are to be delivered to another person indicated by the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery.
6.3. The BUYER is obliged to check the PRODUCT upon receipt and immediately notify the SELLER of any defects it sees. As soon as the BUYER receives the PRODUCTS, the cargo must be dented, torn, broken, rusty, etc. if it finds that it has been damaged in cases; The cargo officer should keep a damage assessment report and should not take delivery of these PRODUCTS. If a record is not kept, the PRODUCT is deemed to have been received completely and perfectly by the BUYER, and the SELLER is not responsible for any damage to the PRODUCT and is not obliged to take a return.
ARTICLE 7 Right of Withdrawal
7.1 In this contract, the BUYER has the right to withdraw without giving any reason and without paying any penalty within 14 (fourteen) days from the date of delivery of the Product to himself or the person/organization at the address indicated. However, the BUYER may use the right of withdrawal within the period from the conclusion of the contract to the delivery of the goods. Notice of withdrawal to Karacahisar/Milas/Mugla; It should be sent to the fax number +90 532 314 91 23 or to the info@yolandafarms.com e-mail address. If you are a member of our site, you can start your return process by applying for "Return and Return" from the "My Account" page.
7.2 In determining the period of the right of withdrawal;
▪ For the goods that are subject to a single order and delivered separately, the day on which the BUYER or the third party determined by the BUYER receives the last goods,
▪ In the case of goods consisting of more than one piece, the day when the BUYER or the third party determined by the BUYER receives the last item,
▪ In contracts where the goods are delivered regularly for a certain period of time, the BUYER or the third party determined by the BUYER receives the first goods.
is based.
7.3 In order to exercise the right of withdrawal, it is requisite that a written notification has been sent to the SELLER by registered mail, e-mail or fax within 14 (fourteen) days and the PRODUCT IS NOT USED.
7.4 In case the right of withdrawal is exercised, it is obligatory to return the original invoice with a copy of the cargo delivery report stating that the product delivered to the 3rd person or the BUYER has been sent to the SELLER. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be returned.
7.5 The PRODUCT to be returned must be delivered with its box and packaging. The BUYER has to send the goods back to the SELLER within 5 (five) working days from the date on which he/she made the notification regarding the use of his/her right of withdrawal.
7.6. The SELLER is obliged to return to the BUYER the total price, including the delivery costs of the goods, if any, and the documents that put the BUYER in debt, within 20 (twenty) business days at the latest, from the receipt of the withdrawal notice.
7.7 The SELLER makes all the repayments specified in 7.6 at once, in accordance with the payment instrument used by the BUYER and without incurring any expense or obligation to the BUYER. In this sense, if the BUYER uses the installment option to the credit card during the purchase, the refund will be made to the bank at once, and the Bank's payment of the relevant amount to the BUYER in installments is not a violation of this article.
7.8 The shipping cost of the PRODUCTS returned due to the right of withdrawal is covered by the SELLER.
7.9 TKHK art. With the condition that the BUYER uses its right of withdrawal, sub-contracts also terminate automatically.
ARTICLE 8 Exceptions to the Right of Withdrawal
The right of withdrawal cannot be exercised in the contracts regarding the following PRODUCTS:
▪ Contracts for goods or services whose prices change depending on the fluctuations in the financial markets and which are not under the control of the SELLER.
▪ Contracts for goods prepared in line with the BUYER's wishes or personal needs.
▪ Contracts for the delivery of perishable or expired goods.
▪ From the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; Contracts for the delivery of those whose return is unsuitable in terms of health and hygiene.
▪ Contracts for goods that are mixed with other PRODUCTS after delivery and cannot be separated due to their nature.
▪ Contracts for books, digital content and computer consumables offered in material environment, if protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
▪ Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription contract.
▪ Contracts for accommodation, transportation, car rental, catering and leisure time for entertainment or recreation, which must be made on a specific date or period.
▪ Contracts regarding services performed instantly in electronic environment or intangible goods delivered to the BUYER instantly.
▪ Contracts regarding services that are started to be performed with the approval of the BUYER, before the expiry of the right of withdrawal.
ARTICLE 9 General Provisions
9.1 The BUYER declares that he has read and informed all the preliminary information regarding the basic characteristics, sales price, payment method and delivery of the product subject to sale in this Contract and gives the necessary confirmation in writing.
9.2 BUYER; Before the conclusion of this distance contract, the SELLER confirms that the address to be given to the BUYER, the basic features of the ordered PRODUCTS, the price of the PRODUCT including taxes, payment and delivery information are correct and complete.
9.3 The SELLER cannot be held responsible for the fact that the ordered Product cannot be delivered to the BUYER due to any problems encountered by the cargo company during the delivery of the PRODUCTS to the BUYER.
9.4 The SELLER is responsible for the delivery of the PRODUCTS intact, complete and in accordance with the qualifications specified in the order. If the BUYER claims that the PRODUCT does not comply with the qualifications specified in the order, the return must be made within 14 (fourteen) days. If the use of the PRODUCT exceeds the usual usage (max. 100 ml), the BUYER's return request will not be accepted.
9.5 The SELLER may supply a different Product of equal quality and price, by informing the BUYER and by obtaining its written approval, if it is understood that the PRODUCTS cannot be supplied for a just cause before the delivery time.
9.6 If the delivery of the PRODUCTS subject to the contract becomes impossible within the period due to force majeure or extraordinary circumstances such as weather conditions that prevent transportation, interruption of transportation (the situation that the goods are not in stock, it is not considered as impossibility of fulfilling the supply of the goods.), the BUYER within three days from the date the SELLER learns the situation. is obliged to notify in writing. In this case, the BUYER may use one of the rights to cancel the order, replace the product subject to the contract with its precedent, if any, and/or postpone the delivery time until the obstacle is removed. If the BUYER cancels the order, the amount paid is returned to him within 14 (fourteen) business days.
9.7 For the delivery of the product subject to the contract, the price of this contract must be paid in the form of payment preferred by the BUYER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product.
9.8 If the price of the PRODUCTS is not paid to the SELLER for any reason, the BUYER shall return the PRODUCTS to the SELLER at his own expense, within 3 (three) days at the latest from the notification of the SELLER. All other contractual-legal rights of the SELLER, including the follow-up of the Product price receivable, are reserved separately and in any case.
9.9 Defective or damaged PRODUCTs, whether or not they are among the PRODUCTS sold with a warranty certificate, can be sent to the SELLER for the necessary repair within the terms of the warranty.
9.10. The BUYER is obliged to use and store the PRODUCT in accordance with the usage and storage instructions. In the event that the PRODUCTS deteriorate due to reasons originating from the BUYER, the SELLER is not obliged to return these PRODUCTS.
ARTICLE 10 Protection of Personal Data
In accordance with the Law on the Protection of Personal Data No. 6698, the Personal information of the BUYER by the SELLER is only within the framework explained below; will be processed, recorded, stored, updated and shared with third parties where permitted by the legislation.
The SELLER has the right to keep, process and transfer the personal data of the student and the BUYER within the scope of the Personal Data Protection Law No. In this context, the BUYER consents to the processing of personal data. This personal data; In order to benefit from the services of the SELLER, KVKK art. In other cases stipulated in 5/2, it will be processed by taking all necessary information security measures and will be stored during the legal retention period or for the period required by the processing purpose.
The SELLER, within the framework of its legal obligations arising from the relevant legislation, especially the Turkish Penal Code and the Law on the Protection of Personal Data No. 6698; Personal data of the BUYER (name, surname, date of birth, telephone number, e-mail address, gender, address, profession, education, marital status, physical, familial, economic, information regarding their social and other characteristics) will be able to process and store, based on their express consent, by taking information security measures, provided that they are not used outside the scope of this Agreement.
For the purpose of providing and presenting various advantages to the BUYER, making special advertisements, sales, marketing, surveys, reservation privileges and all kinds of electronic communication for similar purposes and sending other communication messages; has authorized the collection, storage, processing, use, transfer of personal data. These personal data, for the same purposes; It can be shared with all affiliates and subsidiaries of the SELLER, with third parties and/or business partners in the country and/or abroad with which it has contractual relations.
BUYER,
Learning whether personal data is processed or not,
Requesting information if your personal data has been processed,
Learning the purpose of processing personal data and whether it is used in accordance with this purpose,
To learn whether personal data has been transferred, and if so, to learn the third parties to whom the transfer has been made,
Requesting correction of personal data if it is incomplete or incorrectly processed,
To request deletion within the framework of the conditions stipulated in the legislation,
Requesting the correction or deletion of personal data to be forwarded to third parties,
Requesting the compensation of the damage in case you suffer damage due to unlawful processing, has the right.
The approval given by the BUYER, the content of the commercial electronic message and other records related to the shipment are recorded to be submitted to the Ministry when necessary; It will be kept by the SELLER for 2 years from the date of expiration of the approval; The said records will be kept for 10 years in accordance with the provisions of the Turkish Commercial Code in order to be presented as evidence in a possible dispute. After these periods, personal data will be deleted, destroyed or anonymized by the SELLER or upon the request of the BUYER.
The BUYER has the right to receive information, rectify, change, delete and withdraw his consent at any time regarding the processing and use of his personal data. ALICI, KVKK art. 11 to the SELLER to Karacahisar/Milas/Muğla to use its rights; or via info@yolandafarms.com e-mail address channels.
ARTICLE 11 Competent Court
In disputes arising from the distance sales contracts to be established between the BUYER and the SELLER, the Consumer Arbitration Committees and the Consumer Courts in the BUYER's or SELLER's settlement are authorized up to the value determined in the relevant legislation.
SELLER
Title : A. Nilgün SARAR
Brand : Yolanda Farms® Olive Oil
Address : Karacahisar - Milas - Muğla
Customer Service : 0532 314 91 23
Email : info@yolandafarms.com
Digital SIGNATURE:
BUYER:
Name/Surname/Title: {_aliciad_} {_alicisurname_}
Address:{_deliveryaddress_}
Phone:{_receiver_phone_}
E-mail:{_receivermail_}
Digital SIGNATURE:
